Course Content
Introduction to managing human resources
Just about every organisation today claims that its human resources are its most important and valuable assets. So what is it about the staff, employees, workers, and operatives that makes them so important to the management of any organisation?
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What are the responsibilities of human resource departments and managers?
ASSESSMENT #1
Job specifications for human resource managers
The role of the Human Resource Manager is often seen indirectly in the job advertisements in the daily newspapers. These advertisements usually contain a summary of both the job description (an outline of the tasks that the HR Manager is expected to perform on the job) and the job specification (an outline of the qualifications, personal attributes and skills expected of a successful applicant for the job) of a Human Resource Manager.
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Factors influencing the workforce
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ASSESSMENT #2
Employee motivation
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Motivational Theories
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Strategies for motivating employees
The employment cycle
Human resource planning
ASSESSMENT # 3
Recruitment and selection
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Recruitment and selection
Employment packages, agreements and contracts
Induction, training and development
Recognition and reward
Performance appraisal
Human resource management: termination/separation
Employee Relations
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Employee Relations
The role of human resource managers in employee relations
Application of Management styles & skills to employee relations
Managing changes to human resource management
Summary of key learning points for Corporate Management
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Summary of key learning points for Corporate Management
FINAL ASSESSMENT
Fundamentals of Human Resources

In order to motivate employees, management adopt a wide range of strategies. Some techniques that are used by management to motivate employees include:

  • -Wage and salary considerations

  • -Improved terms of employment; greater job satisfaction levels

  • -Changes in work environment, e.g. office location

  • -Non-monetary rewards and benefits, e.g. education allowances, car allowances

  • -Negative motivators, e.g. termination of employment

  • -Recognition and publicity

  • -Power and authority; position of responsibility

  • -Mentoring

  • -Goal setting

  • -Performance appraisal programmes

  • -Training and succession planning

  • -Creating work team environments

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